The Wilcox Energy Service Department
We’re proud to be at your service.
The Wilcox family doesn’t stop when the job’s done. Our dedicated team members are there every step of the way, for life. That’s why our maintenance and repair department works 24/7 to ensure constant comfort for you and your family.
Get started now by calling one of our HVAC specialists:
Your Local Company for 24 Hour Emergency Service as well as Complete System Upgrades and Installations.
24 Hour Heating Service: If you have ever come home from work to a cold house, you know how important it is to get your heat back up and running quickly. When you call Wilcox Energy, trust that regardless of time of day or night, a no heat call is always our number one priority. Our scope of services expands well beyond our emergency service. No matter what your needs, heating or cooling, Wilcox Energy has the knowledge, and the experience to get the job done for you.
Call Wilcox Energy 860-399-6218 if you would like to learn about:
- Service or Repair on your Oil Heating System
- Service or Repair on your Propane Heating System
- Complete Heating System Upgrades
- Complete Cooling System Upgrades
- New Installations of oil, propane, or natural gas systems
- New Installation of Central Air Conditioning Systems
- New Installation of Ductless Cooling System like the Mitsubishi Mr. Slim
When you call during regular business hours, your call will be answered by one of our customer care representatives who will listen to you, to understand your needs and how we may help. If you have a heating issue and require immediate service, we will dispatch one of our state licensed service technicians to your home to repair your system, most often right then during our first visit.
When you call after business hours, your call will be answered by our answering service who will ask you a few questions to understand the nature of your call. If you need service that night, a service technician will be in touch with you expeditiously, to come out to your home and get your heat back up and running.
Our service technicians work around the clock to make sure you and your family always have heat, even on the coldest of nights.
Our service department is equipped with a large inventory of parts available when they need them most – when you have an emergency. This allows our technicians to often fix service issues right on the spot. Our goal is to get our customers up and running in as fast and efficient a way as possible.
Meet Doug Gesick, Service Manager
For nearly twenty-five years, Doug has worked diligently to keep his crew up to date on the latest innovations and technologies. They receive continuing education, not only on service issues but on customer service & satisfaction as well. This is our front line here at Wilcox.