Wilcox Energy Reviews
I have a service contract to have my hot water heater, ACs and heating system checked out annually. Today was my day. I received a call this morning saying that my technician had completed his previous job early and wanted to know if it was alright if he came by early to do mine. I was both surprised and incredibly appreciative for this call. How often does any company come early? And instead of just showing up, confirming that I would be available and that the time worked for me? I found that to be extremely considerate, which is very appreciated by someone who has two young kids and works from home. Kurtis was the technician and I couldn’t recommend anyone more highly. He previously replaced the pilot light in my fireplace his expertise was obvious. He was just as knowledgeable about all of my systems. He did a thorough review and shared his findings with me. Overall, absolutely fantastic service from Wilcox!
We've been with Wilcox Energy for some years and their service has Always been excellent and timely! I don't usually write reviews, but I did want to give a shout-out not only to Wilcox, but also in particular to Roger and Tyler who recently did a 5+-star servicing job for our Modine propane heating system and our furnace. Their professionalism and expertise was exemplary and much appreciated by myself and my family.
If you are looking for a new energy company or considering a minisplit look no further - you’ll thank me. A friend recommended Wilcox 10 years ago when we woke up to no heat on a cold winter morning. They sent someone right over, repaired the boiler with no drama, and had us cozy by noon. We’ve never looked back. We own multiple properties on the shoreline Wilcox has been keeping us warm in the winter cool in the summer. They automatically deliver our oil and propane, and handle our annual boiler services and AC tune ups. They installed a new Mitsubishi Mini split this morning and things couldn’t have gone smoother. Well done Jared and Mike; we really enjoyed meeting you both! If you’re looking for a new energy company look no further. In our experience Wilcox is the best of the best; tried and true!
The transition from our old oil furnace to propane was surprisingly easy and the crew from Wilcox was very co-ordinated. Everything including the time it would take and details of the work were explained to us and it was all followed exactly. The staff was very very efficient and respectful and there were no surprises, our heat and hot water were ready to go as promised.
We also got follow up instructions clearly and so far are very happy with the results.
Wilcox took good care of my parents in Westbrook for years which is why we started to investigate a new heating system with them.
Their representatives were not pushy and were honest right away about pricing and any alternatives.
Their contract proposal was clear and there were no changes or delays, there was very good communication from them, and it was easy for us.
I would highly recommend this company.