- September 18, 2017
The Wilcox Energy Installation Approach
We’re about building relationships, not selling installations.
Comfort Meets Conservation
We recognize the challenge and importance of combining personal comfort with energy conservation. So when we quote an installation job, we take the opportunity to evaluate your home and your needs. Our goal is to design, install & service quality comfort systems that best fit yours and your family’s lifestyle.
As a fuel company, we are loyal to our customers. We always go over your investment options, face to face. We pride ourselves on providing the most economic options possible.
Free Initial Consultation
When we come to your home, we will first ask questions ranging from fuel consumption, overall utility costs, hot or cold spots in your home, as well as existing system repair costs.
We then conduct a detailed room-by-room measurement so we can give you the most accurate recommendations. We then perform heat load calculations. Our goal is to provide an optimal system design as well as accurate return on investment.
Then, based on a “Good, Better, Best” scale, we’ll lay as many options out on the table as appropriate. We’ll talk with you about your specific goals for your home, exactly how to get there, and the type of equipment you’ll need. For example, you may want to convert to propane, but we might actually recommend Bioheat depending on how our initial visit to your home goes. Our objective is always to give you the comfort you deserve for the best deal possible.
One of our primary concerns, again, is maximizing energy savings. We will also, at this time, provide you with the cost of the proposed system investment options. It is that information that will help you to make an educated decision.
Leave the Details to Us
We are able to present many fuel source alternatives for you including Bioheat heating oil, propane, heat pump, radiant systems and custom duct systems.
We offer additional options that may help you be more comfortable at home. This may include Indoor Air Quality, humidification, de-humidification, air cleaning & air purification.
Finally, we will help you fill out all paperwork to ensure that you receive any rebates or tax credits for which your new home comfort system may qualify.
Meet Matt Vallandingham, installation department leader.
About 20 years ago, Matt began his career at Wilcox Fuel, where he worked as a service technician until he enlisted in the Air Force. While in the military, he gained further relevant knowledge. Upon return to CT, he started work with Dean Bentley at Bentley Heating & Air Conditioning. Matt saw Dean through building his business to be one of the most highly regarded HVAC companies in the area. He now works at Wilcox Energy, having taken over the reigns for Dean. Matt’s personality shines through with each individual customer interaction and home visit. His method is centered on accurate measuring to present a range of options, and then discuss the future value of your equipment with you. Look to Matt to be knowledgeable, honest, friendly, and professional when he comes to evaluate your home. It’s the Wilcox way.
Call Matt today to schedule an in-home evaluation at 860.399.6218.